Cancellation conditions & additional information

Cancellation conditions & additional information

Carefree vacation at the Hotel Thurnerhof

Cancellation conditions summer:

During the entire summer season, you have the option of canceling your booking free of charge up to 14 days before your arrival date. In case of cancellation in the 14 days prior to arrival, the guest pays 70% of the total price. If the guest does not arrive, he pays an amount equal to the total price. The guest pays a deposit of Euro 200,00 per room in the main season.

Till 14 days prior to your arrival no cost or fees will be charged, if one of the following factors occur:

  • You are tested positive on the SARS-CoV-2 Virus  (a positive test result and / or a official notice from the authorities is needed)

Cancellation conditions winter:


During the entire winter season 2021/22, you have the option of canceling your booking free of charge up to 30 days before your arrival date. In case of cancellation in the 30 days prior to arrival, the guest pays 70% of the total price. If the guest does not arrive, he pays an amount equal to the total price. The guest pays a deposit of Euro 200,00 per room.

Till 30 days prior to your arrival no cost or fees will be charged, if one of the following factors occur:

  • You or are tested positive on the SARS-CoV-2 Virus (a positive test result and / or a official notice from the authorities is needed)

 

 

Check-In & Check-Out:

  • Check-In is from 14.00 clock. Earlier check-in may be possible on request. Once a room is ready, of course, you can check-in.
  • Check-Out - on the day of departure we kindly ask you to vacate your room by 10.00 am.


    Additional information:

    • Single occupancy in double room - € 25 per day
    • Short-stay surcharge up to 3 days - plus 10% of the room price
    • 3. Adults in a double room - minus 10% of the room price
    • Dog cleaning surcharge - € 25 per day (Dogs are only in a double room and with a maximum height of 20 cm allowed.)