Data privacy statement

General information
Hermann Kröll / Thurnerhof - Hotel & Appartements has drawn up these Internet data protection guidelines with the intention of approaching visitors to the website as their trustworthy partner, who respects and guarantees your personal right to confidentiality.
Within the meaning of GDPR 2016/679 Hermann Kroell is the holder of the right to administration and processing of the personal data, which may be collected on this website. The rights holder administrates or processes these personal data, which may be collected on the website (www.thurnerhof-saalbach.at), under the conditions set out below.

Type of data collection and purpose of processing
Hermann Kröll / Thurnerhof - Hotel & Appartements processes solely those data, which the visitor to the website has provided of his own free will. It is not possible to navigate on the website without providing personal data and information. Each visitor is free to make personal data available on a restricted basis, in order to benefit from only specified services. We collect and store personal data solely for the services described in the information we provide.
Visitors to the website may transfer their data:
  • to subscribe to our newsletter
  • to register for events
  • to send their CV
  • to obtain information on services or products, offers, room availability, quotations
  • to book stays and holidays
  • to purchase services, products or vouchers

Transfer to third parties
Personal data are not transferred to other companies. In addition, the personal information will be passed, if that provide legal regulations or judicial authority or other bodies and institutions require it.
It is not the intention of Hermann Kröll / Thurnerhof - Hotel & Appartements to collect sensitive or judicially relevant personal data on its website.
Sensitive data within the meaning of Article 4 GDPR 2016/679 are personal details concerning sex, ethnic origin, religious, philosophical or other views, political opinions, membership of political parties, unions, associations or organisations with a religious, philosophical or trade union background and details on health or sexual orientation. Within the meaning of Article 4 GDPR 2016/679 judicially relevant data are those personal details, which may lead to inferences that the data subject is subject to measures based on Article 3 (1) from a) to o) and from r) to u) of the D.P.R. No. 313 of 14 November 2002 on the criminal record, the register of Administrative Offences in consequence of criminal offences or associated legal proceedings or to the data subject being the accused or suspect within the meaning of Articles 60 and 61 of the Code of Criminal Procedure. We recommend that you do not supply such information to our website. Should this be unavoidable (for example in the case of classification of groups of protected persons, in the provision of a curriculum vitae for employment purposes, in response to an offer of employment or as an expression of interest in an appointment with our company), we request that you send to us by post the specific declaration available in the "Despatch of Curriculum Vitae" section of this website. In this we request you to give your written consent to the processing of the aforementioned sensitive personal data.

Involvement of third party services and contents
  • Google Analytics, Google-IP-Locator, Google Maps, Google Maps Distance Api, Google reCAPTCHA
    Proprietor: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
  • YouTube-Contents
    Proprietor: Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA
  • Facebook social network
    Proprietor: Facebook Inc., Menlo Park, California, USA
  • Google Plus social network
    Proprietor: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
  • Instagram social network
    Proprietor: Facebook Inc., Menlo Park, California, USA
  • Twitter social network
    Proprietor: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Irland
  • Vimeo
    Proprietor: Vimeo Inc., 555 West 18th Street, New York, New York 10011
  • Hotjar
    Proprietor: Hotjar Ltd, Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta
Additional external content can be loaded via widgets and iframes. To get access to complete list, an e-mail must be sent to .

Links to third party Internet sites
We advise you that the website, www.thurnerhof-saalbach.at contains links to other websites, which are not managed within the meaning of the foregoing data protection directives.

Retention and erasure of the data
The information and personal data collected on this website, including those provided voluntarily by the visitor for the receipt of information material or other consignments when he writes to the addresses given in the Contact Request, „Newsletter“, „Jobs“ and „Enquiry/Online Booking“, are retained solely for the purposes of providing the desired service and only for the period of time absolutely necessary to fulfil this purpose. Once the service has been provided, in accordance with the data protection guidelines of Hermann Kröll / Thurnerhof - Hotel & Appartements, the data are erased, subject to requirements from governmental agencies or legal retention requirements.

Exercise of your rights
In accordance with Article 15 GDPR 2016/679 the data subject has the right at any time to receive information on his personal data collected on this website; he may have them rectified, updated or erased or he may assert other rights accorded to him by law. For this purpose it is necessary to contact the controller of the data processing or the processor by e-mail at .

Data Security
All the technical and organisational security measures required to protect the personal data from loss and abuse are taken by Hermann Kröll / Thurnerhof - Hotel & Appartements. Hermann Kröll / Thurnerhof - Hotel & Appartements protects your personal data by means of internationally recognised standards, which make the following impossible:
  • unauthorised access
  • unauthorised use and dissemination
  • unauthorised amendment
  • loss and inadvertent or unlawful destruction of data

Cookies/advertisements
Cookies are small text files, which are deposited in your computer, if you visit certain websites. This website, including its sub-domains, uses cookies; the consent of the user is always requested, where this is expressly required by law or other applicable provisions. The use of cookies facilitates navigation on the website and allows the information transmitted to the user to be personalised. In addition, systems are used for security and statistical purposes to collect information on the user, such as his IP address, the browser and operating system used and/or the websites visited by a user. Cookies will not damage your computer, tablet or Smartphone.
The cookies generated by www.thurnerhof-saalbach.at contain no personal data, which could be used to identify the user; they contain only encrypted data.

Specific use of personal data
In the following you will find specific notes on how specified sections of this website function:
  • Contact Request section
    The Contact Request section on this website offers the opportunity to make enquires about rooms, availability, offers, participation in events and courses. If you decide to send us your personal data, these data shall be processed exclusively for the purposes referred to above by persons specifically authorised so to do and in accordance with the routine in-house management procedures.
  • Enquiry/Online booking area
    The Enquiry/Online booking area on this website offers the opportunity to obtain information on offers and availability of stays and holidays and to book or purchase holidays/stays or other services from us (e.g. wellness). If you decide to send us your personal data, these data shall be processed exclusively for the purposes referred to above by persons specifically authorised so to do and in accordance with the routine in-house management procedures.
  • Section Newsletter
    If the visitor to our website would like to receive our newsletter, he must enter his personal data in the appropriate form in the Register for Newsletter section. The data collected serve for the despatch of the newsletter within the meaning of the declaration in the footnote to the form.
  • Jobs section
    The Jobs section on this website offers the opportunity to express interest in employment in our company and/or to respond to a job advertisement for vacant or newly-created posts. If you decide to send us your personal data, these data shall be processed exclusively for the purposes referred to above by persons specifically authorised so to do and in accordance with the routine in-house management procedures.

Under-age visitors (16 years)
The Hermann Kröll / Thurnerhof - Hotel & Appartements website, which is regulated by the foregoing data protection provisions, is not intended for the use of minors. We are aware of the necessity for protecting data, which concern minors, in particular in the online environment. Therefore we do not collect and store, except inadvertently, any data from under-age visitors.
Google Analytics – Web Analytics
This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses a specific form of cookie, which is stored on your computer and enables an analysis of your use of our website. The information about your use of this website generated by the cookie is generally transmitted to a Google server in the USA and stored there.

This website uses the function "IP anonymization" to ensure the anonymized recording of IP addresses (so-called IP masking). Due to the IP anonymization on this website, your IP address is shortened by Google within the territory of the EU and the Treaty States of the European Economic Area. Only in exceptional cases the full IP address is transmitted to a Google server in the USA and shortened there. Google has submitted itself to the EU-US Privacy Shield, (https://www.privacyshield.gov/EU-US-Framework).

Use is made on the basis of Art. 6 Abs. 1 S. 1 lit. f DSGVO.  Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of the website such as 
•Browser type / version, 
• used operating system, 
• Referrer URL (the previously visited page), 
• host name of the accessing computer (IP address), 
• Time of the server request 
are transferred to server and stored there. Google uses this information on our behalf to analyze your use of this website in order to compile reports on website activities and provide additional services related to website and internet use. Google may also transfer this information to third parties as required by law or if said third parties process this data on behalf of Google. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

You can prevent the storage of cookies by making the proper setting using your browser software. In addition, you can prevent Google from recording the data related to your use of the website generated by the cookie (including your IP address) and from processing this data by downloading and installing the browser plugin available at https://tools.google.com/dlpage/gaoptout?hl=en.

Third party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Google Analytics Terms of Service: https://www.google.com/analytics/terms/gb.html, General overview on Google Analytics security and privacy principles: https://support.google.com/analytics/answer/6004245?hl=en as well as Google’s privacy policy: https://policies.google.com/privacy?hl=en. 

This website also uses Google Analytics for a device-independent analysis of visitor flows, which is carried out via a user ID. You can disable cross-device tracking of your usage in your Google Account under “My information”, “Personal information”.


Google Analytics Advertising Features
This website also uses the extended functions of Google Analytics (Google Anayltics Advertising Features) in addition to the standard functions. The Google Analytics Advertising Features implemented on this website include:
 
• Google Analytics Demographics and Interest Reporting
• Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers

We therefore use first-party cookies (e.g. Google Analytics cookies) and Google advertising cookies and identifiers together in order to optimize our website.

You can prevent participation in this tracking process in various ways: a) by setting your browser software accordingly; b) via your Google ad settings on https://www.google.com/ads/preferences/?hl=en. Please note that in this case you may not be able to use all functions of this offer in full.


Hermann Kröll / Thurnerhof - Hotel & Appartements uses Google Analytics to analyze data from double-click cookies and Google Ads for statistical purposes. If you do not want to do this, you can disable it through the Ads Preferences Manager.


Google Remarketing
Hermann Kröll / Thurnerhof - Hotel & Apartments also uses Google's Remarketing feature. As a result, Hermann Kröll / Thurnerhof - Hotel & Apartments can use your advertising space on other websites to display personalized advertisements based on your interests on the website.

You can prevent participation in this tracking process in various ways: a) by setting your browser software accordingly, in particular by suppressing third-party cookies, you will not receive any ads from third-party providers; b) by deactivating cookies for conversion tracking, by setting your browser so that cookies are blocked by the domain www.google.adservices.com, https://www.google.de/settings/ads, this setting being deleted when you delete your cookies; c) by permanently deactivating Firefox, Internet Explorer or Google Chrome in your browsers under the link http://www.google.com/settings/ads/plugin


Use Google reCAPTCHA
Hermann Kröll / Thurnerhof - Hotel & Appartements uses the Google service reCaptcha to determine if a human or a computer makes a specific entry in our contact or newsletter form. Google uses the following data to check whether you are a human or a computer: the IP address of the end device used, the website you visit and the captcha is embedded in, the date and duration of the visit, the identification data of the used device Browser and OS type, Google Account, when you're logged in to Google, mouse movements on the reCaptcha surfaces, and tasks that require you to identify images. The legal basis for the described data processing is Art. 6 Abs. 1 lit. f General Data Protection Regulation. There is a legitimate interest on the side of this data processing to ensure the security of the website and to protect against automated input (attacks).


Facebook Custom Audiences (“Facebook Pixel”)

This website also uses the remarketing function “Custom Audiences” of Facebook Inc. (“Facebook”). This allows users of the website to see interest-based advertisements (“Facebook ads”) when visiting the social network Facebook or other websites that also use this tool. 

For this marketing function, Hermann Kröll / Thurnerhof - Hotel & Apartments uses the "Facebook pixel" on its website. on the sides so-called counting pixels are integrated. When you visit the website, this counting pixel establishes a direct connection between your browser and the Facebook server. Hermann Kröll / Thurnerhof - Hotel & Apartments has no influence on the extent and further use of the data collected by Facebook through the use of this tool and therefore inform you according to our level of knowledge: By integrating Facebook Custom Audiences, Facebook receives the information that you have called up the corresponding website of our Internet presence, or that you have clicked on an advertisement from us. If you are registered with a Facebook service, Facebook can associate your visit with your account. Even if you are not registered with Facebook or have not logged in, it is possible that the providers may obtain and store your IP address and other identifying information.
The “Facebook Custom Audiences” function can be deactivated at https://www.facebook.com/settings/?tab=ads#.
For more information, see the Facebook Privacy Policy at https://www.facebook.com/about/privacy/
We use cookies to offer the best possible user experience on our website. We also use third-party cookies, to deliver personalised advertisement messages. By using our website you agree, that cookies can be saved on your device. Further information on the cookies used and on how to disable them can be found here.